Is it time to rethink your business model? At a high level, your business model describes the type of business you operate. It includes how and where it’s operated, your target customer base and how you generate revenue. It also describes how your organization brings...
Small businesses are the backbone of towns and cities and the economy at large. They contribute 44 percent of the economic activity in the U.S. and create two-thirds of new jobs. And small business owners are often innovators, offering new products and services that...
Are you trying to take your business to the next level? Or are you ready to take on something new? Learn new skills by taking free online business courses. Whether you need to understand how to operate a business, want to improve your financial literacy, or want to...
Women are thriving in the small business arena. According to a 2019 study by American Express, 42 percent of all U.S. businesses are women-owned. When combined, woman-owned businesses generate over $1.9 trillion a year, or 10% of our national economy. As a female...
When it comes to getting online, internet service providers may use a lot of different terminologies. It can be really confusing if you’re unfamiliar with the terms, especially during troubleshooting. To make it easier to understand, let’s explore the difference...
Online customer service is about building relationships and being available to customers in the ways they're most comfortable communicating. Companies need multiple online channels to respond to customer requests efficiently regardless of the channel they choose....
Do you have a great business idea? Perhaps you’ve even picked out a name, found a location, and determined your target audience. Regardless of industry or market, there are several steps you can take to get your business off to a great start. Today, we’re breaking...
Can your internet connection keep up with your business? If not, it might be time for an upgrade! From bookkeeping to hiring to marketing, small businesses rely on an internet connection to handle daily tasks. And when that internet connection is inconsistent, it not...
