Having internet issues? We know how frustrating that can be. Though we do everything we can to provide reliable CenturyLink services, outages and other problems happen from time to time. When you need help with your internet or phone services, we offer several support...
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Your digital decluttering checklist
Do you no longer know what all the apps on your phone are? Have you lost track of a file you needed — or worse, can’t remember which platform you even saved it on? It might be time to do some digital decluttering. As we rack up apps and files, logins and...
How to set up a WiFi router for a dorm room
Most colleges and universities provide free internet access for their students. But on-campus WiFi isn't always reliable. Suppose you have a deadline for a research paper, or you're trying to polish up that midterm presentation when suddenly your WiFi connection...
3 important online scams to avoid
Scammers and fraudsters take advantage of millions of people every year, and in 2019 alone, 60% of Americans were victims of online scams. Criminals are creative and have several techniques to take advantage of victims online. Some of the most prevalent tactics...
How to use a tablet as a second monitor
Need to extend your desktop? A second monitor can be essential for people working or learning from home, increasing both productivity and focus. In fact, many people swear by their dual monitor setup for tasks like coding, editing photos or videos, or researching and...
Creating a family media use plan
School’s out for summer! The kids are home — or should we say, are still home? Parents and caretakers have been leaning more heavily on technology than ever before to educate, entertain and occupy their kids in the home. That's why it's probably time to create a...
Kids’ media: tips for choosing age-appropriate media
As parents, we want to make sure our children are consuming content that is enriching, fun, and safe. With a plethora of kids' media out there, it can be overwhelming to vet content and filter out anything that can be harmful or just a waste of time. In part 1 of our...
Top benefits of fiber internet
Whether we're shopping online, video chatting with friends and family, or working from home, we need the internet to be reliable and fast. There have been major upgrades from the days of dial-up internet to DSL and cable internet. Fiber internet is relatively new and...
How to prevent webcam hacking
With so many people working and schooling from home, we’re all using our webcams more frequently than ever before. Typically found in laptops, desktops, tablets, and smartphones, webcams are also used in home security systems and baby monitors. Some smart TVs even...
How to tell if someone is using your WiFi
Has your internet been running slower than usual? You might have someone “piggybacking” off your internet. When someone connects to your unsecured WiFi network without your permission, that’s considered piggybacking. Most piggybacking cases come from a neighbor who...
How to create a strong WiFi password
From your banking app to your Facebook page to your work computer logins, you need a password for nearly everything in this digital age. It can be hard to keep so many passwords straight, which is why many people opt for simple, easy-to-remember ones. Simple passwords...
5 work from home tips for a full house
Not every work from home (WFH) situation looks the same. Those who live alone face different challenges from those working alongside roommates or family members. Some may have technical or environmental obstacles to overcome, not to mention personal or emotional ones....