Success for an online business may look different than it does for a brick-and-mortar retail store. That’s because the business model is fundamentally different. There are some major benefits to starting an online business. First, the upfront costs are usually much...
October is National Women’s Small Business Month. To celebrate, the CenturyLink Small Business team sat down with Teisha Jones to talk about her experience owning Stevie's Healing Arts and Spa. As a small business owner, Teisha has overcome a lot of challenges in...
Moving can be an exciting milestone for any small business owner, especially if the office move is to encourage growth. You may be moving give your employees access to better amenities or situate the business in a better location for more foot traffic. No matter the...
While you may think cybersecurity is only a concern for large companies, an estimated 40% of cyberattacks target small businesses. That's because small businesses face unique cybersecurity challenges. Because they typically have fewer and less robust cybersecurity...
Women are thriving in the small business arena. According to a 2019 study by American Express, 42 percent of all U.S. businesses are women-owned. When combined, woman-owned businesses generate over $1.9 trillion a year, or 10% of our national economy. As a female...
As a small business owner, you might see yourself as less susceptible to cyberattacks. After all, doesn’t it make sense for hackers to go after bigger fish? Those targets are certainly attractive, but cybercriminals are also aware that small businesses lack the...
Once your small business has begun to turn a profit, it may be time to start looking for opportunities to scale. Scaling up your small business may be necessary to keep up with growing demand in your market and avoid missing out on new opportunities. Even solo-run...
Hiring and training new employees is costly and time-consuming, requiring resources that could be used to grow your small business. Employee retention is important for any business, but especially small businesses with a small number of employees integral to business...
The digital workforce is growing and work from home has become common, but individual businesses may define hybrid work in different ways. There are several unique models for hybrid work based on a business’s needs and operations. Hybrid working models can provide...
Online customer service is about building relationships and being available to customers in the ways they're most comfortable communicating. Companies need multiple online channels to respond to customer requests efficiently regardless of the channel they choose....
In the face of a natural disaster or another significant disruption to daily life—like a pandemic—it can be difficult to rebuild. For small business owners in particular, picking up the pieces and starting to serve customers again can be especially difficult. In fact,...
Fiber internet has become a popular internet service due to its speed and reliability. With fast download speeds and higher reliability, there are many benefits of fiber internet. But what is fiber internet and what needs to happen to bring it to your city?...
