Did you know that there are more than 10 billion feet of underground utilities in the United States.? And every time you dig even just a few inches below the ground—you’re at risk of hitting one. In this short video, we’ll discuss why you need to protect…
In this video, you will learn how adding a second internet line can help improve your speed and provide a dedicated line for things like streaming video, gaming, smart home devices or working from home. To learn more, visit us online.
In this short video, you will learn how to control your network with wireless settings in the settings portal for C3000 and C4000 CenturyLink modems. For more help with CenturyLink WiFi, visit CenturyLink support.
In this short video, you will learn how to reboot, restore and check firmware on CenturyLink modems in the modem utilities section of the online modem interface.
In this video, we address the most common questions from our customers regarding their CenturyLink bill. Learn how to read your CenturyLink bill today!
Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. Find additional support and information here.
In this short video, you’ll learn four ways to reboot your router, including how to reboot using the CenturyLink companion app. For more information, visit our Customer Support Center.
In this short video, you will learn how to control your network with wireless settings in the settings portal. The instructions in this video apply to all CenturyLink modems except C3000 and C4000 models.
In this short video, you will learn how to control your network with modem settings in the online modem interface.
Learn how to install your CenturyLink Connected Voice with our walk-through installation guide and get connected today.
Learn how to connect your CenturyLink Connected Voice Professional with this installation guide and walk-through.
In this video, we will show you 5 tips that will help boost your Wi-Fi internet performance.
Learn what the flickering lights on the front of your modem mean, and how to troubleshoot related problems with your connection. For tower or box-style CenturyLink modem/routers. Additional information can be found here.
In this video, we provide details about your CenturyLink final bill statement, and ways you can speed up your account closure.
Slow internet speed can be caused by a range of factors, which makes it a challenge to pinpoint the exact cause. However, there are some things you can do to get the best speed possible from your service before calling for repair.
We’ve created a series of self-help and install videos to empower you to quickly get connected. This video is a step-by-step guide of how to setup your modem. We walk through: 1. Unboxing 2. Downloading the MyCenturyLink app for easier install 3. Plugging in the…
So you have a service appointment? Chances are you have some questions about the process. We’re here to help
Don’t worry about paying your bill on time again. With AutoPay from CenturyLink, you can set up convenient and secure monthly bill payments using a credit card or your bank account. Get started today.
If you glance at your Caller ID and pick up the phone thinking you’re talking to a friend or neighbor only to find a telemarketer on the line, you’ve probably been the victim of “spoofing.” In this video, we’ll show you common examples…
Streaming and on-demand services are hotter than ever. Many people are choosing to “cut the cord” to cable TV altogether and replace it with newer viewing options. In this short video, we’ll show you 3 reasons why you may want to cut the cable cord.
Enjoying your favorite shows and movies has never been easier. In this short video, we’ll show you 5 easy steps to cut the cable cord for good.
Secure WiFi protects your home network and all the devices connected to it from online threats, right from your modem. Learn more in this short video.
Scammers and fraudsters take advantage of millions of people every year, and in 2019 alone, 60% of Americans were victims of an online scam. In this video, we’ll talk about tech support scams and show you what to watch out for and what to do if you’re a…
Phishing is the most prominent type of cyberattack used by criminals today. Phishing attacks happen more than twice as much as the next most common type of cyberattack according to the FBI’s Internet Crime Report. There are many different types of phishing attacks…
In this short video, you’ll learn how to return your CenturyLink modem, how to get a shipping label, how to pack up your modem for shipping, and how to send the package through UPS. If you need to return a modem to CenturyLink, it’s important to follow the…
In this video, you will learn how to use the CenturyLink Speed Test tool to find your internet speed and how to understand your results. Having internet issues? We know how frustrating that can be. Though we do everything we can to make CenturyLink services reliable,…
Having a problem with your phone line can be frustrating. In this video, we will show you some simple ways to find out what the issue may be.
Reconnecting to your WiFi network every time you come home or go to work can waste your time and cause frustration. Many of your devices may already automatically connect whenever you’re in range of a known WiFi network, but sometimes auto-join needs to be manually…
Chances are good you’ve spent at least a moment or two thinking about your internet speed — especially if you’ve experienced a slow or spotty connection. You may have run a speed test, or you may have no idea what your internet speed is. In this video, we’ll…
In this video, we’ll show you step-by-step how to self-install your CenturyLink C4000 modem.
