In this short video, you'll learn how to return your CenturyLink modem, how to get a shipping label, how to pack up your modem for shipping, and how to send the package through UPS. If you need to return a modem to CenturyLink, it's important to follow the packing and...
In this video, you will learn how to use the CenturyLink Speed Test tool to find your internet speed and how to understand your results. Having internet issues? We know how frustrating that can be. Though we do everything we can to make CenturyLink services reliable,...
Having a problem with your phone line can be frustrating. In this video, we will show you some simple ways to find out what the issue may be.
Reconnecting to your WiFi network every time you come home or go to work can waste your time and cause frustration. Many of your devices may already automatically connect whenever you’re in range of a known WiFi network, but sometimes auto-join needs to be manually...
Chances are good you’ve spent at least a moment or two thinking about your internet speed — especially if you’ve experienced a slow or spotty connection. You may have run a speed test, or you may have no idea what your internet speed is. In this video, we'll explain...
In this video, we'll show you step-by-step how to self-install your CenturyLink C4000 modem.
Secure WiFi provides automatic protection against online threats for all of the devices connected to your home WiFi network (including those without a display). It also gives you more control over the devices in your home. *Secure WiFi is available on certain...
The My CenturyLink app puts your network, privacy, and security in the palm of your hand so you can control it on the go.
E-waste, or electronic waste from computers, smartphones, tablets, and other devices, is discarded at increasing rates across the United States and the world. In 2019, a record 53.6 million metric tons, roughly equal to 59 million US tons, of e-waste was generated...
If your child is obsessed with Snapchat or can’t get enough of YouTube parkour videos, getting them to put down the gadgets can be really hard. As any parent or caregiver knows, the debates about the benefits and negatives of kids’ screen time are endless. But at the...
Scammers and fraudsters take advantage of millions of people every year, and in 2019 alone, 60% of Americans were victims of online scams. Criminals are creative and have several techniques to take advantage of victims online. Some of the most prevalent tactics...
