In this video, we provide details about your CenturyLink final bill statement, and ways you can speed up your account closure.
Jeff Pastorius
Frustrated with slow internet? Use these tips
Slow internet speed can be caused by a range of factors, which makes it a challenge to pinpoint the exact cause. However, there are some things you can do to get the best speed possible from your service before calling for repair.
How to quickly setup your modem
We’ve created a series of self-help and install videos to empower you to quickly get connected. This video is a step-by-step guide of how to setup your modem. We walk through: 1. Unboxing 2. Downloading the MyCenturyLink app for easier install 3. Plugging in the…
What to know while waiting for your technician
So you have a service appointment? Chances are you have some questions about the process. We’re here to help
AutoPay is a secure, easy, and convenient way to pay your bill
Don’t worry about paying your bill on time again. With AutoPay from CenturyLink, you can set up convenient and secure monthly bill payments using a credit card or your bank account. Get started today.
What is Caller ID spoofing?
If you glance at your Caller ID and pick up the phone thinking you’re talking to a friend or neighbor only to find a telemarketer on the line, you’ve probably been the victim of “spoofing.” In this video, we’ll show you common examples…
3 reasons to cut the cable cord
Streaming and on-demand services are hotter than ever. Many people are choosing to “cut the cord” to cable TV altogether and replace it with newer viewing options. In this short video, we’ll show you 3 reasons why you may want to cut the cable cord.
How to cut the cable cord in 5 steps
Enjoying your favorite shows and movies has never been easier. In this short video, we’ll show you 5 easy steps to cut the cable cord for good.
Secure WiFi: Smart security built right in
Secure WiFi protects your home network and all the devices connected to it from online threats, right from your modem. Learn more in this short video.
What to do if you’re a victim of a tech support scam
Scammers and fraudsters take advantage of millions of people every year, and in 2019 alone, 60% of Americans were victims of an online scam. In this video, we’ll talk about tech support scams and show you what to watch out for and what to do if you’re a…
How to spot a phishing scam and what to do if you’re a victim
Phishing is the most prominent type of cyberattack used by criminals today. Phishing attacks happen more than twice as much as the next most common type of cyberattack according to the FBI’s Internet Crime Report. There are many different types of phishing attacks…
Customer benefits of self-service technology
In 2011, Gartner estimated that by 2020, 85% of all customer interactions would be handled without a human agent. And for the most part, they were correct. Most customer service is now handled online. As a customer, you may be curious about how the shift to online…
How to find the right investors for your small business
There may be times when your business needs an influx of money. Perhaps demand for your services is growing so fast you can hardly keep up. Maybe you even want to move your restaurant to a more centralized location to attract more customers. In order to expand your…
7 best practices for selling your small business
The decision to sell your small business can change the course of your entire life. To ensure the process is as smooth and successful as possible, you’ll need to meticulously prepare — years in advance, if possible. The complicated multi-step process of selling your…
Best smart devices for summer road trips
“Are we there yet?” This summer, the 208 million Americans taking a much-awaited summer road trip will hear that question around sixteen times… which is about sixteen times too many. Even so, a study conducted by OnePoll and Quaker State revealed that Americans choose…
Finding the best online marketplace for your small business
If you run an online retail store—or even if you plan to open one in the future—chances are you’ve considered Amazon Marketplace as a platform to get your products into the hands of your customers. Whether you’re hand-crafting items in your garage or mass-producing…
Internet discounts for seniors
In a survey conducted by Pew Research in 2000, only 14% of people over the age of 65 reported using the internet. Today, that number has jumped to 67%. This significant increase in internet usage amongst seniors shouldn’t come as a surprise. Placing online grocery…
Is now the right time for your small business to buy real estate?
During the pandemic, commercial property interest rates dropped to historic lows. However, they’ve made a swift recovery and have nearly roared back to pre-COVID-19 levels. This raises an interesting question. Before the commercial real estate market recovers…
5 questions to help you choose the right office space for your small business
Location, location, location. Every business owner and real estate guru knows this age-old mantra by heart. But cities have grown, consumer tastes have shifted, and the pandemic has disrupted the entire business world in ways no one ever dreamed possible. The internet…
Online activities to keep kids learning (and having fun) this summer
It may sound like an amusement park ride or a fun dance, but “the summer slide” is something a bit more serious. During summer break, many students unlearn a significant portion of what they learned during the previous school year. Studies estimate that anywhere from…
How to return your CenturyLink modem
In this short video, you’ll learn how to return your CenturyLink modem, how to get a shipping label, how to pack up your modem for shipping, and how to send the package through UPS. If you need to return a modem to CenturyLink, it’s important to follow the…
How to find and share WiFi passwords on your phone
Let’s face it, one of the most stressful parts of hosting a guest is that inevitable question. “What’s your WiFi password?” A Ponemon Institute study found 53% of people rely on their own memory for recalling passwords. Some write their WiFi password on a sticky note….
5 top resources for LGBTQ+ small businesses
Diversity and inclusion are at the forefront of everyone’s mind in the business world today, especially during Pride Month. But surprisingly, venture capital, grants, and networking opportunities aimed specifically at LGBTQ+ small business owners and entrepreneurs can…
How to avoid wrong number text scams
In an era where phones and computers run our lives, it’s all too easy to fall victim to a scam. Even the most technologically savvy people are fooled by ever-evolving scams. In fact, every year, one in ten adults in the US will fall victim to a scam or fraud. The…
How is fiber internet installed
To escape the heat this summer, many of us will be spending the majority of our time indoors, streaming videos, online shopping, gaming, and browsing the internet. A fast and secure internet connection is a household necessity. Fiber internet is the fastest…
Avoiding online scams for seniors
Living in the 21st century means living in the heyday of cybercrime. In fact, monetary loss from cybercrime incidents have been increasing exponentially every year since 2001. Criminals are constantly devising new ways to get their hands on credit card numbers,…
The future of remote work
Some business owners thought working from home was just a temporary inconvenience brought on by the pandemic, but they couldn’t have been more wrong. Remote work is here to stay, at least if employees have any say in the matter. And the results are in: 78% of all…
Top 5 devices for your smart home office
In the past few years, you may have transformed your guest room, living room, or bedroom into what was supposed to be a temporary home office. Since then, home offices have become an integral part of our day-to-day lives. According to Zippia, around 66% of US…
Small Business Spotlight: One Colorado
Here at CenturyLink, we think small is big. Small businesses and nonprofits make a real difference in our communities. To celebrate them, we invited small businesses throughout the United States to participate in a sweepstakes with a chance to win one of five $1,000…
How to run a speed test
In this video, you will learn how to use the CenturyLink Speed Test tool to find your internet speed and how to understand your results. Having internet issues? We know how frustrating that can be. Though we do everything we can to make CenturyLink services reliable,…