How To

How to know what kids can watch with TV Parental Guidelines

How to know what kids can watch with TV Parental Guidelines

The growth of streaming services such as Netflix, Hulu, and many others has opened up a world of viewing options. With so many shows and movies available, it’s hard for a parent to determine the best choices for their children. Fortunately, along with all…

How to create a strong password for better security

How to create a strong password for better security

In this digital age, we need a password for nearly everything – from our banking app to our social media accounts to our work computer sign-ins. It can be hard to keep so many passwords straight, which is why many people opt for simple, easy-to-remember ones….

Cybersecurity 101 and the top 4 ways to stay secure

Cybersecurity 101 and the top 4 ways to stay secure

What is cybersecurity? It plays an essential role in keeping our digital spaces safe. According to America’s Cyber Defense Agency (CISA), cybersecurity is the “art of protecting networks, devices, and data from unauthorized access or criminal use and the practice of…

How to track online activities with parental controls

How to track online activities with parental controls

With kids of all ages spending time on devices and using the internet, the importance of safeguards can’t be overstated. That’s why we’ve put together this guide to some of the most popular parental controls options for your family. Why you need parental controls The…

Beyond the reboot: How to care for your router

Beyond the reboot: How to care for your router

    Your router is an integral and hard-working part of your network. We have some tips for router care and maintenance to keep it running in peak condition. In this article, we’ll look closely at what a router is, what it does, how to keep it running in and…

How to get gig: Fiber internet installation

How to get gig: Fiber internet installation

Here’s a step-by-step overview of the process of getting fiber internet installed at your home. Find a fiber-optic internet provider in your area The first thing you’ll need to do is find a fiber internet service provider in your area. There are a few ways…

How to watch streaming sports

How to watch streaming sports

Some people are reluctant to cut the cord to cable for one big reason: sports. But fear not – there are still plenty of ways to watch your favorite game, whether it’s football or cricket, without cable. Cable and broadcast networks have had a lock on…

Search results: How to spot organic vs. sponsored

Search results: How to spot organic vs. sponsored

Navigating the internet has become an integral part of our daily lives, especially when searching for products or services. Online search results are so prevalent and normalized that we barely pay attention to the different types of search results that pop up on our…

Need a connection on the go? Try a WiFi hotspot

Need a connection on the go? Try a WiFi hotspot

Many cities, businesses, and other organizations now offer WiFi hotspots for public use. A WiFi hotspot provides faster internet connections than what is often available on cellular networks. So, how does a WiFi hotspot work? Are they safe? Get all the information you…

How to transfer service when you’re moving

How to transfer service when you’re moving

Moving is stressful. Between packing, updating your address, and introducing pets to their new neighborhood, you don’t need anything else to be complicated. Luckily, transferring your internet service can be a breeze once you learn the basics. In honor of National…

How to protect your home while on vacation

How to protect your home while on vacation

This summer, 90% of American adults between the ages of 30 and 44 plan on traveling. While you’re on vacation, you want the peace of knowing your home is safe from intruders. After all, there’s nothing worse than coming home to broken windows and stolen valuables. In…

Clickbait: what is it and how can you avoid clickbait headlines?

Clickbait: what is it and how can you avoid clickbait headlines?

From magazines at the grocery store checkout to articles online, we’re constantly captivated by misleading headlines. As Sarah is surfing the internet, she comes across an article that catches her eye. You’ll Never Believe What He Did! Sarah’s hooked. She clicks on…

How to verify your sources online

How to verify your sources online

We live in an age where we are constantly surrounded by information, thanks to the phone screens at our fingertips. Instead of gathering around the television for the evening news, we can look up anything, anytime. In fact, around 71% of Americans get at least some of…

How to talk to your parents about senior scams

How to talk to your parents about senior scams

Have your parents ever told you about a “weird” phone call or email they received? Maybe they mentioned that the IRS called them about paying their taxes. Or maybe they got a call saying they won the lottery! Of course, you know that these are scams, but your parents…

How to spot a catfish scam

How to spot a catfish scam

Nearly half of single Americans on dating apps have lied on their dating profile. Maybe you’ve added a few inches to your height or used a picture from your prime, 10 years ago. These little white lies may feel relatively harmless. However, there are scammers on…

Internet privacy: How to keep kids safe online

Internet privacy: How to keep kids safe online

We all know the internet can be a scary place. But while most adults know how to stay safe while browsing, kids don’t know about all the dangers hiding behind the click of a button. According to Safeatlast.co, 70% of kids encounter sexual or violent content online…

How to stream music and the internet speed you’ll need to do it

How to stream music and the internet speed you’ll need to do it

The days of CD players and cassette tapes are over—although it seems vinyl is making a comeback. Now, most people stream their favorite tunes directly from the internet. On average, Americans stream about 75 minutes of music a day. Whether you use music to wind down,…

How to transfer data between a cellphone and laptop

How to transfer data between a cellphone and laptop

Whether your phone is on its last leg or you’re looking to upgrade to the latest device, experts recommend you replace your mobile phone every two to three years. But what happens once you get a new phone and need to transfer your data? Luckily, transferring data to a…

Staying safe and avoiding scams on dating apps

Staying safe and avoiding scams on dating apps

In 2021, over 300 million people worldwide used dating apps to find love and connection, with about 20 million paying for premium features. Sadly, 24,000 Americans fell victim to a romance scam that year, losing a total of 1 billion dollars collectively to scammers….

How to troubleshoot a CenturyLink outage

How to troubleshoot a CenturyLink outage

In a recent report by Climate Central, it was shown that power outages in the past 10 years have increased by 64% compared with the previous decade. From 2000 to 2021, 83% of reported power outages were caused by a weather-related event. These ranged from wildfires to…

How to create the ultimate smart kitchen

How to create the ultimate smart kitchen

While it may seem like the days of nightly homecooked meals are gone, that doesn’t have to be the case. No matter how busy you are with work, school, and parenting, a smart kitchen could be the answer to your problems. After all, why stop at a smart home office? You…

How to leave family sharing as a college student

How to leave family sharing as a college student

No arguments here that Apple’s family sharing is a convenient feature for sharing purchases and subscriptions. However, there are a few reasons why you might want to leave a shared account. If you’re moving to a new country and need to change your device’s country…

How to get a second internet line

How to get a second internet line

In 2023, 94% of Americans had access to the internet. Forty-six percent of teenagers use the internet constantly or many times each day. Yet only 30% of American households have access to internet speeds of 100 Mbps or faster. The Norman family is no exception. Sarah…

How to clean a TV screen

How to clean a TV screen

Tired of watching your favorite shows and movies through a haze of dust and smudged fingerprints? It might be time to do something about it. But there’s more to cleaning a TV screen than meets the eye. You don’t want to waste money on cleaning products that won’t work…

How to read my CenturyLink bill

How to read my CenturyLink bill

In this video, we address the most common questions from our customers regarding their CenturyLink bill. Learn how to read your CenturyLink bill today!

How to create digital life balance

How to create digital life balance

No one can argue with the daily usefulness of screens and electronic gadgets. With each passing year, we have more of them and do more with them. But that means spending more hours with our hands and eyes glued to our devices. Research has shown too much screen time…

How to reboot your CenturyLink router

How to reboot your CenturyLink router

In this short video, you’ll learn four ways to reboot your router, including how to reboot using the CenturyLink companion app. For more information, visit our Customer Support Center. 

How to cut the cable cord in 5 steps

How to cut the cable cord in 5 steps

Enjoying your favorite shows and movies has never been easier. In this short video, we’ll show you 5 easy steps to cut the cable cord for good.

How to spot a phishing scam and what to do if you’re a victim

How to spot a phishing scam and what to do if you’re a victim

Phishing is the most prominent type of cyberattack used by criminals today. Phishing attacks happen more than twice as much as the next most common type of cyberattack according to the FBI’s Internet Crime Report. There are many different types of phishing attacks…

Customer benefits of self-service technology

Customer benefits of self-service technology

In 2011, Gartner estimated that by 2020, 85% of all customer interactions would be handled without a human agent. And for the most part, they were correct. Most customer service is now handled online. As a customer, you may be curious about how the shift to online…