In this short video, you’ll learn how to return your CenturyLink modem, how to get a shipping label, how to pack up your modem for shipping, and how to send the package through UPS. If you need to return a modem to CenturyLink, it’s important to follow the…
Let’s face it, one of the most stressful parts of hosting a guest is that inevitable question. “What’s your WiFi password?” A Ponemon Institute study found 53% of people rely on their own memory for recalling passwords. Some write their WiFi password on a sticky note….
In an era where phones and computers run our lives, it’s all too easy to fall victim to a scam. Even the most technologically savvy people are fooled by ever-evolving scams. In fact, every year, one in ten adults in the US will fall victim to a scam or fraud. The…
Living in the 21st century means living in the heyday of cybercrime. In fact, monetary loss from cybercrime incidents have been increasing exponentially every year since 2001. Criminals are constantly devising new ways to get their hands on credit card numbers,…
In this video, you will learn how to use the CenturyLink Speed Test tool to find your internet speed and how to understand your results. Having internet issues? We know how frustrating that can be. Though we do everything we can to make CenturyLink services reliable,…
Having a problem with your phone line can be frustrating. In this video, we will show you some simple ways to find out what the issue may be.
Reconnecting to your WiFi network every time you come home or go to work can waste your time and cause frustration. Many of your devices may already automatically connect whenever you’re in range of a known WiFi network, but sometimes auto-join needs to be manually…
In this video, we’ll show you step-by-step how to self-install your CenturyLink C4000 modem.
Identity theft happens when someone steals and uses your personal information. It doesn’t always look the same and scammers can have various intentions for using your information. It may range from opening fraudulent bank accounts in your name. Or it could mean using…
If you’re considering cutting the cord, don’t let your favorite news programming hold you back. Streaming services like Hulu and DirecTV Stream allow you to stream entertainment, sports, and other video content over the internet without cable. Many of these services…
Our monitors and machines get a lot of use, and with use comes dust, dirt and grime. Cleaning your monitor, TV, keyboard, mouse, and other equipment is just as important as keeping your computer software up-to-date and virus-free. Not only can the buildup of dust and…
These days, many people have already cut the cable cord and are streaming TV. But for those that haven’t, it’s usually because they don’t want to miss out on their favorite live TV shows, games, and news. Fortunately, there are streaming services with options so you…
Now that summer is in full swing and the days are long and warm, it’s time to spend more time outside. Whether you’re looking to create a back yard home office as you work remotely, want to stream an outdoor movie night with your friends, or tend your vegetable patch…
Over the past several decades, online gaming has evolved into one of the most popular entertainment industries in the world. However, with many advancements and improvements also comes new dangers. Online gaming now often includes multiplayer options that involve…
Packing and moving boxes are only a few parts of the moving process. While moving to a new home can be stressful, keeping track of everything you’ll need to do in the months leading up to your move will make the experience easier. Save or print out this moving…
As a parent, you likely have (justified) concerns about the internet. Depending on their age, your child may use the internet for education, social interaction, and entertainment. But how can you help protect them from the shadier side of the internet? And, how can…
Entire households now rely on wireless internet—from smartphones and laptops to smart home devices and gaming systems. WiFi offers incredible convenience, dependability, and flexibility for everyday work and play. But it can also expose you to the ever-increasing…
Whether this blog article finds you on National Clean Out Your Computer Day, or your New Year’s resolution is to declutter, you’ve likely already encountered a “full storage” message on one or many of your smart devices. As we download more content and stream our…
The cold fall and winter months call for layering your favorite sweaters and sitting in front of a fireplace. Naturally, these colder months require us to spend more time indoors, and we depend heavily on our heating systems to keep us cozy throughout the season….
The rise of social media and digital communications means we’ve become more high-tech and less high-touch. As we communicate with people across differing time zones, states, and countries, we have the advantage of staying in contact but aren’t always able to spend…
When it comes to giving gifts, sometimes it’s the thought that counts. But last year, $3 billion worth of gift cards went unused. If you receive a gift card that you’ll never use, you don’t have to let that money go to waste. A gift card exchange site can help you get…
Would you believe that email has been around since the 1970s? Email, or electronic mail, is a popular online tool used by all ages, including seniors. In fact, 84.1% of people 65+ use email in the United States. It’s a powerful tool for communication, managing…
During a celebration of abundance, many families enjoy giving back during the Thanksgiving holidays. It’s not only a great way to be part of the community, but it’s a bonding experience for many families and a way to express gratitude. While some people give back by…
Running a small business is big work, and small businesses need support now more than ever. There are lots of benefits to keeping our small business communities strong — small businesses tend to give back to our communities in ways that major retailers can’t always…
We rely on the internet for just about everything, but one of the primary activities we use it for is socializing. From social media to forums to online gaming, the internet is a great place to foster connections with people all over the world. However, some online…
When it comes to your online safety, there are many areas to consider, including creating strong passwords, securing your WiFi, and keeping your children safe. While these all seem like obvious areas to focus on, there is one more you should think about: your online…
Even the savviest internet user can be tricked by someone online or may not know how to avoid internet scams. Rather than doing the hard work of hacking into systems or stealing information, scammers rely far more on human nature and human error and most of their…
For many students and employees, daily life has moved almost entirely online. This means we’re all relying on video platforms to connect teachers to students and work teams to each other, not to mention providing spaces for social gatherings and events. These virtual…
The prevalence of smart home devices have made our lives exponentially easier. Gone are the days when you had to use a handheld timer to remind you to take the cookies out of the oven, or the times you had to turn the radio dial to find another genre of music. Today,…
Fall is in the air… Pumpkin spice lattes are back in season, and the days are getting shorter. You might already be thinking about Halloween — and wondering how to celebrate this year as you social distance and shelter at home. Our favorite spooky holiday might…
