How To

How to return your CenturyLink modem

How to return your CenturyLink modem

In this short video, you’ll learn how to return your CenturyLink modem, how to get a shipping label, how to pack up your modem for shipping, and how to send the package through UPS. If you need to return a modem to CenturyLink, it’s important to follow the…

How to find and share WiFi passwords on your phone

How to find and share WiFi passwords on your phone

Let’s face it, one of the most stressful parts of hosting a guest is that inevitable question. “What’s your WiFi password?” A Ponemon Institute study found 53% of people rely on their own memory for recalling passwords. Some write their WiFi password on a sticky note….

How to avoid wrong number text scams

How to avoid wrong number text scams

In an era where phones and computers run our lives, it’s all too easy to fall victim to a scam. Even the most technologically savvy people are fooled by ever-evolving scams. In fact, every year, one in ten adults in the US will fall victim to a scam or fraud. The…

Avoiding online scams for seniors

Avoiding online scams for seniors

Living in the 21st century means living in the heyday of cybercrime. In fact, monetary loss from cybercrime incidents have been increasing exponentially every year since 2001. Criminals are constantly devising new ways to get their hands on credit card numbers,…

How to run a speed test

How to run a speed test

In this video, you will learn how to use the CenturyLink Speed Test tool to find your internet speed and how to understand your results. Having internet issues? We know how frustrating that can be. Though we do everything we can to make CenturyLink services reliable,…

How to troubleshoot your phone line

How to troubleshoot your phone line

Having a problem with your phone line can be frustrating. In this video, we will show you some simple ways to find out what the issue may be.

How to connect devices to CenturyLink WiFi

How to connect devices to CenturyLink WiFi

Reconnecting to your WiFi network every time you come home or go to work can waste your time and cause frustration. Many of your devices may already automatically connect whenever you’re in range of a known WiFi network, but sometimes auto-join needs to be manually…

How to protect yourself from identity theft

How to protect yourself from identity theft

Identity theft happens when someone steals and uses your personal information. It doesn’t always look the same and scammers can have various intentions for using your information. It may range from opening fraudulent bank accounts in your name. Or it could mean using…

How to stream live news

How to stream live news

If you’re considering cutting the cord, don’t let your favorite news programming hold you back. Streaming services like Hulu and DirecTV Stream allow you to stream entertainment, sports, and other video content over the internet without cable. Many of these services…

Keep a clean screen: Tips for monitors and more

Keep a clean screen: Tips for monitors and more

Our monitors and machines get a lot of use, and with use comes dust, dirt and grime. Cleaning your monitor, TV, keyboard, mouse, and other equipment is just as important as keeping your computer software up-to-date and virus-free. Not only can the buildup of dust and…

What’s the best live TV streaming service in 2021?

What’s the best live TV streaming service in 2021?

These days, many people have already cut the cable cord and are streaming TV. But for those that haven’t, it’s usually because they don’t want to miss out on their favorite live TV shows, games, and news. Fortunately, there are streaming services with options so you…

How to extend your WiFi to the back yard

How to extend your WiFi to the back yard

Now that summer is in full swing and the days are long and warm, it’s time to spend more time outside. Whether you’re looking to create a back yard home office as you work remotely, want to stream an outdoor movie night with your friends, or tend your vegetable patch…

Online gaming safety: Tips to prevent cyberbullying and more

Online gaming safety: Tips to prevent cyberbullying and more

Over the past several decades, online gaming has evolved into one of the most popular entertainment industries in the world. However, with many advancements and improvements also comes new dangers. Online gaming now often includes multiplayer options that involve…

Your checklist for moving to a new home

Your checklist for moving to a new home

Packing and moving boxes are only a few parts of the moving process. While moving to a new home can be stressful, keeping track of everything you’ll need to do in the months leading up to your move will make the experience easier. Save or print out this moving…

How to set up parental controls on your CenturyLink modem

How to set up parental controls on your CenturyLink modem

As a parent, you likely have (justified) concerns about the internet. Depending on their age, your child may use the internet for education, social interaction, and entertainment. But how can you help protect them from the shadier side of the internet? And, how can…

How to secure your home WiFi network and router

How to secure your home WiFi network and router

Entire households now rely on wireless internet—from smartphones and laptops to smart home devices and gaming systems. WiFi offers incredible convenience, dependability, and flexibility for everyday work and play. But it can also expose you to the ever-increasing…

How to increase phone storage and free up space on PCs

How to increase phone storage and free up space on PCs

Whether this blog article finds you on National Clean Out Your Computer Day, or your New Year’s resolution is to declutter, you’ve likely already encountered a “full storage” message on one or many of your smart devices. As we download more content and stream our…

How to cut down electric bills and heat costs this winter

How to cut down electric bills and heat costs this winter

The cold fall and winter months call for layering your favorite sweaters and sitting in front of a fireplace. Naturally, these colder months require us to spend more time indoors, and we depend heavily on our heating systems to keep us cozy throughout the season….

Sending a thank you message in the digital age

Sending a thank you message in the digital age

The rise of social media and digital communications means we’ve become more high-tech and less high-touch. As we communicate with people across differing time zones, states, and countries, we have the advantage of staying in contact but aren’t always able to spend…

How to exchange gift cards for cash

How to exchange gift cards for cash

When it comes to giving gifts, sometimes it’s the thought that counts. But last year, $3 billion worth of gift cards went unused. If you receive a gift card that you’ll never use, you don’t have to let that money go to waste. A gift card exchange site can help you get…

Email basics for seniors

Email basics for seniors

Would you believe that email has been around since the 1970s? Email, or electronic mail, is a popular online tool used by all ages, including seniors. In fact, 84.1% of people 65+ use email in the United States. It’s a powerful tool for communication, managing…

How to virtually give a Thanksgiving donation

How to virtually give a Thanksgiving donation

During a celebration of abundance, many families enjoy giving back during the Thanksgiving holidays. It’s not only a great way to be part of the community, but it’s a bonding experience for many families and a way to express gratitude. While some people give back by…

How to support small businesses

How to support small businesses

Running a small business is big work, and small businesses need support now more than ever. There are lots of benefits to keeping our small business communities strong — small businesses tend to give back to our communities in ways that major retailers can’t always…

3 ways to tell if you have a cyberstalker

3 ways to tell if you have a cyberstalker

We rely on the internet for just about everything, but one of the primary activities we use it for is socializing. From social media to forums to online gaming, the internet is a great place to foster connections with people all over the world. However, some online…

How to stay safe on social media

How to stay safe on social media

When it comes to your online safety, there are many areas to consider, including creating strong passwords, securing your WiFi, and keeping your children safe. While these all seem like obvious areas to focus on, there is one more you should think about: your online…

How to avoid online scams

How to avoid online scams

Even the savviest internet user can be tricked by someone online or may not know how to avoid internet scams. Rather than doing the hard work of hacking into systems or stealing information, scammers rely far more on human nature and human error and most of their…

How to improve videoconferencing at lower speeds

How to improve videoconferencing at lower speeds

For many students and employees, daily life has moved almost entirely online. This means we’re all relying on video platforms to connect teachers to students and work teams to each other, not to mention providing spaces for social gatherings and events. These virtual…

7 tips to prevent smart speaker hacking

7 tips to prevent smart speaker hacking

The prevalence of smart home devices have made our lives exponentially easier. Gone are the days when you had to use a handheld timer to remind you to take the cookies out of the oven, or the times you had to turn the radio dial to find another genre of music. Today,…

How to host a virtual Halloween party

How to host a virtual Halloween party

Fall is in the air… Pumpkin spice lattes are back in season, and the days are getting shorter. You might already be thinking about Halloween — and wondering how to celebrate this year as you social distance and shelter at home. Our favorite spooky holiday might…