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a blog from CenturyLink

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What to do if you have been scammed online

What to do if you have been scammed online

Scams can happen to anyone, and scammers use a variety of different mediums. Many scams happen online, through email, or through social media. Some come from a phone call or text message. Scammers will try anything to trick you into sending them money or personal...

Planning your small business marketing strategy

Planning your small business marketing strategy

Small business owners are no strangers to planning. From business plans to scaling to making a big office move, it’s important to start with planning. Marketing is no different. Your marketing strategy is your roadmap to ensure you reach your business goals. Using a...

Number porting for small businesses

Number porting for small businesses

Your small business’s phone number is one of the most important lines of communication between you and your customers or clients. Loyal customers often save business numbers on their phone, so changing your number could lead to confusion or even lost business. You may...

How to respond to a customer complaint

How to respond to a customer complaint

Good customer service is essential for successful businesses. However, it can be difficult to keep every customer happy, every time. When frustrated customers feel like their concerns have not been resolved, they often turn to online review sites, like Google, to...

What is multi-factor authentication and what are the benefits?

What is multi-factor authentication and what are the benefits?

When it comes to online security, there are a few best practices you should always follow. Use a strong password, keep your applications and anti-virus software updated, and turn on multi-factor authentication. Used in tandem with your password, multi-factor...

How to spot and treat scareware attacks

How to spot and treat scareware attacks

Have you ever visited a website only to be bombarded with an alarming pop-up? It might claim your browser has encountered a security risk. Or it might prompt you to run a scan right away to check for viruses. These pop-up windows can be unnerving, as they often look...

Pros and cons of coworking offices for small businesses

Pros and cons of coworking offices for small businesses

Coworking spaces are a popular choice for remote workers, self-employed people and small business owners looking for an affordable and flexible workspace. Unlike traditional offices, people working in coworking offices don’t all work for the same employer. With...

Small business compliance checklist

Small business compliance checklist

Whether you’re working with a team to create a robust e-commerce website or build a stronger social media presence, running a small business means managing many moving parts. As a small business owner not only do you have to ensure the business is continuing to grow,...

How to protect your small business from identity theft

How to protect your small business from identity theft

Identity theft isn’t only a threat to your personal finances – in 2020, there were almost 100,000 reports of business identity theft. Usually, this type of theft happens when someone misuses private information to impersonate a business. Business identity thieves...

How to automatically connect devices to WiFi

How to automatically connect devices to WiFi

Reconnecting to your WiFi network every time you come home or go to work can waste your time and cause frustration. Many of your devices may already automatically connect whenever you’re in range of a known WiFi network, but sometimes auto-join needs to be manually...

Holiday gifts for gamers

Holiday gifts for gamers

With a plethora of accessories, gaming consoles and new gaming technologies on the market, narrowing down the perfect present for your gamer may seem daunting, especially if you don’t consider yourself a gaming expert. Level up any gamer’s holiday season this year...

Tips for replacing a router

Tips for replacing a router

If you’ve noticed your internet service slowing down, your router may be to blame. Fortunately, replacing your router can be a relatively inexpensive way to improve your internet speed. Routers typically need to be upgraded every few years for optimal internet speed...